Refund and Returns Policy
- Home
- Refund and Returns Policy
At Abronah Shop, your satisfaction is our priority. We strive to provide you with the highest-quality bathroom faucets and accessories. If for any reason you are not completely satisfied with your purchase, we are here to help.
Returns
- You may return most new, unused, and undamaged items within 30 days of delivery for a full refund or exchange.
- Items must be returned in their original packaging, along with any manuals, parts, and accessories.
- Products that show signs of installation, use, or damage caused by the customer may not be eligible for a refund.
Refunds
- Once your return is received and inspected, we will notify you by email regarding the approval or rejection of your refund.
- Approved refunds will be processed to your original payment method within 5–7 business days.
- Shipping costs are non-refundable, unless the return is due to an error on our part (e.g., wrong item sent or defective product).
Exchanges
- If you received a defective or damaged item, we are happy to exchange it for the same product at no additional cost.
- Please contact us within 7 days of receiving your order to request an exchange.
Non-Returnable Items
The following items cannot be returned or refunded:
- Gift cards
- Clearance or final sale items
- Products damaged due to improper installation or misuse
Shipping for Returns
- Customers are responsible for return shipping costs unless the return is due to our error.
- We recommend using a trackable shipping service to ensure your return is received safely.
Contact Us
If you have any questions about our Refund and Return Policy, please contact us:
Address: 651 New Galena Rd, Chalfont, PA 18914, USA
Email: support@abronahshop.store
Telephone: +1 724 466 0601